1.1 Personal Information (User-Provided)

When you register or interact with our services, we collect:

• Basic Account Information: Name, email, and password.
• Donation Compliance Information: Address and phone number (only when required by donation laws).
• Social Media Logins (Optional): If you sign up via Google, Facebook, or Twitter, we receive only the basic profile details you consent to share.
• Customer Support Communications: Any messages or inquiries sent to our support team.

💡 We do not collect or store sensitive personal data (such as government IDs) unless explicitly required by law.

1.2 Third-Party Data Sources

the platform may collect publicly available data from social media or third-party sources to enhance our services and verify information. Users will be notified if such data is collected and provided an option to request removal.

3.1 Marketing & Advertising

the platform may use user data for:

• Retargeting advertisementson platforms like Facebook and Google..
• Email marketing for fundraising tips and platform updates.
• Personalized recommendationsbased on your activity.

💡 Opt-out: You can unsubscribe from promotional emails using the link in our emails or adjust ad settings in your browser/social media platforms.

• Essential Cookies: Required for platform functionality.
• Analytics Cookies: Used for performance tracking (e.g., Google Analytics).
• Advertising & Retargeting Cookies: Used for marketing campaigns (e.g., Facebook Pixel).

Users can manage cookie preferences in their browser settings.

• Donor names appear by default on fundraising campaigns, but users will be explicitly asked for consent before their names are displayed. An anonymous donation option is available at checkout.
• The platform does not share donor contact information with fundraisers beyond what is necessary for legal compliance.

6.1 GDPR (EU/UK Users)

• Users have the right to access, correct, or delete their personal data.
• Data transfers outside the EU comply with Standard Contractual Clauses (SCCs).
• Users can manage privacy settings via our self-service portal.

6.2 CCPA (California, USA)

• Users can request details about data collection and opt out of marketing.
• The platform does not sell personal data.

6.3 DPDP (India)

• We comply with India’s Digital Personal Data Protection (DPDP) Act.
• Donation-related data (e.g., name, email, phone, address) is collected only as required by donation laws.

6.4 PDPA (Singapore)

• The platform follows Singapore’s Personal Data Protection Act (PDPA).
• We do not use personal data for marketing without explicit consent.

💡 Data Requests: Users can access, correct, export, or delete their data via our self-service portal, ensuring full compliance with GDPR and other data protection regulations.

• Active Accounts: Data is stored while your account remains active.
• Account Deletion Requests:Data is erased within 30 days, except where legally required to retain it.
• Security Measures: We use SSL encryption, firewalls, and regular security audits to protect user data.

• Improve fraud detection and security monitoring.
• Provide personalized recommendations to users.
• Enhance customer support through chatbots and automated responses.

💡 AI is used to assist our services, not make legally binding decisions.

• Minimum Age Requirement: Users must be 13+ years old (or 18+ for financial transactions).
• the platform does not knowingly collect data from children under 13. If discovered, data will be deleted immediately.

• We may update this Privacy Policy from time to time.
• Last Updated: February 3, 2025.
• Changes Notification: Major changes will be communicated via email or platform notifications.